Solar installation · Field operations
Daily field crew dispatch at scale
Key results
- Morning dispatch calls90 min15 mincoordinator
- Crews notified pre-shift48–55typical day
Solar field ops start before dawn — crews need site, scope, and safety notes before wheels roll. This workflow replaces morning phone trees with automated pre-shift messages.
The problem
Coordinators called dozens of crew leads each morning: confirm address, gate code, material changes, weather hold. If one lead didn't pick up, the yard delayed departure.
Information lived in a dispatch sheet, text threads, and someone's memory. Scaling to more crews meant more people on phones, not a better system.
What Qurio does
Qurio reads the dispatch schedule and work orders, then sends SMS or WhatsApp messages before shift start — location, scope, timing, and exceptions per crew.
Replies and failures escalate to a coordinator queue. The workflow defines cut-off times, language, and what requires human approval before send.
The outcome
Morning dispatch completes without phone trees. Crews arrive informed; coordinators handle exceptions only.
The pattern scales linearly — more crews don't mean more call volume. Safety and start-time KPIs improve because everyone gets the same packet.
Integrations
Want a workflow like this?
Download Qurio and run your first workflow across email, files, and tasks.